My husband lost his job and was unable to pay his bill. The line was cut off. On March 26th, I paid R1000 to Telkom. I phoned the call centre and was told that as soon as the money reflects, his line would be reconnected. Nothing happened. A few days later, I phoned again. They could see that the ...
Have just had the "pleasure" of a phonecall from Kiren - from your call centre. Kiren wanted to "sincerely" thank me for my loyalty to Vodacom, I have had a contract with Vodacom for the last 15years. Kiren's "thanks" to me are to offer me insurance on my phone. Now ...
Saturday 6 April my car was involved in a accident which was the fault of the other party. i contacted Outsurance as soon as it happend. As requested i supplied all the relevent documents including the quote on repair of the car on Monday 8 April. The person handeling our claim told me and my ...
I called with a query about a claim not being correctly processed. Olivia made the process painless and efficient, and escalated it for me while I was still on the phone. ...
Once again after two attempts I knew the error was a technical one with my wi-fi device not a fault. The first phone call amusing some what as not even my details were asked, the response was just "faulty device", all I could do was frown my side bite my lip... and call in again, the next ...
My wife took a fast loan from wonga the repayment date was the 10th of april there is available funds in the account but wonga has not done their collection and the call centre say it will be collected how can they to customers if there is a date for a debit to go off it should go of on that date ...