On the 9th of March, we contacted the Parmalat Call Centre, probably outsourced to someone else and complained about the fact that we had bought 12 1L E verfresh Long Life milks only to discover that they were all off, their was a think creamy substance on the top of the lid and millions of ...
I've been an Outsurance client since 2006 and I've always had great service and the best pricing. When I bought my second car, Outsurance was the only company that could assist on a Saturday afternoon and I was covered in -15 minutes. I've received my outbonus at least 3 times I think and my ...
I'm with 8ta for more than 2 years on a Contract 1. On this contact, I was able to make free calls to a nominated fixed line number. During March I discovered that my free calls are not so free anymore to my nominated number. According to billing info; on the 2 of February at 9:28 the call was ...
I tried to make a booking for Sat 13th April for the 09h45 flight. I couldn't use my Edgars accont after I've made payment into it. When I asked the call Centre why, they tell me I can't do a booking if the travel date is within 3 days. Its' not written anywhere on the website as I did check the ...
I've had problems with my internet since 2 April, & I lodged a complaint on Thurs, 4 April. It still hasn't been resolved despite countless calls & emails. I sent an email to [Email Removed] detailing my problem. I threatened to cancel my contract if they did not get back to me by 10 April ...
I upgraded my phone and contract a few months ago. I was on a weekender contract with BIS and upgraded to an anytime contract with BIS. Did it through the call centre and went to the main office in Midrand to sign and collect. I told them I want exactly what I had on the previous contract but ...