My account was debited last Tuesday (2/04) for R664 after I did not agree to an insurance policy. I called the call centre and explained I did not agree to a policy. I was told the policy will be cancelled and my money should be in my account within a few days. It is now the 9th and there is ...
After a simple request to transfer DATA that I mistakenly have put onto the my telephone number and not my USB Internet modem. They refuse to help me in that request. I am busy rethinking my position with Vodacom. The company that is suppose to help in your communication needs. NOT TRUE. ...
My previous complaint on Monday 25th March refers as do my complaints on your facebook page (x3) and numerous phone calls etcetera etcetera ad nauseum. I was contacted by one of your call centre agents regarding my problem and only part of it was resolved. I was promised that I would receive a call ...
I saw the infamous advertisement on tv regarding their R400 promo. The deal basically says that if Outsurance cant better your current insurance premium, they will pay you R400. Obviously intrigued by this, I responded. I get a call from a consultant who was friendly enough. Long story short, their ...
I was assisted with additional insurance today by Shane and he was quick and efficient. It's never really pleasant to go through the underwriting process over the phone, but Shane was great. ...
For the month of February I could not pay the subscription on my PVR decoder. At the end of February I paid R750.00 and my services were re-connected. On the 6th of March my service were disconnected and upon calling the call centre I found out that I had to pay R330.00. Basically Multichoice ...