Dear Regent Phindi is a gem. She listens well and she's a problem solver. Phindi is great because she's an "I'll see what I can do" type of person. There is nothing that annoys a customer more than holding for ages only to be told "sorry, there's nothing we can do". Phindi goes ...
I have tried 6 times to call customer service today. No answer. This is why i wont be buying through them again ...
I logged an equiry on 10 Sept regarding contract term and cancellation, I received my first response only 6 days later. I advised them that contract was signed incorrectly as it comes to an end next year. Loiuse a customer service agent advised on the 25th she would forward my enquiry for further ...
I have a current voucher value that expires on the 14th January 2014. Vodacom is unable to tell me what this is and how I can redeem it... shocking! I have the voucher details on "Myvodacom" however they say they cant seem to find it. I've made a screen dump in the event that it ...
I have tried connecting with 082 1958 for several days now without success. I find it hard to believe that a call can go unanswered for more than an hour without alerting someone in your organization to the fact that customers are being ignored. My contract with Vodacom comes to an end on 22 ...
My husband had an account with Truworths for almost a year. To date he never received a truworths card or statement. We religiously pay our accounts as per our statements. My husband made a few purchases but with every purchase we had drama about identification due to him using the temporary paper ...