I have logged a query with regards to being unable to view my data balance on a topup contract in December. The agent informed me that a technical representative would call me to resolve this query, I received no subsequent call. I raised this issue again in January, 2 weeks later and still ...
When 8ta promoted the 10Gig data contract I bought into it in July 2010, as all contracts this was a contract for 24months which then lapsed thereafter I was on a month on month contract, as per most mobile data providers. They decided discontinue the product and had no decency to inform me, i then ...
Cell C called me to advise that I still owe them an amount, I requested all the necessary banking details and information and paid it in full as soon as possible. I sent the proof of payment as requested and was assured by the call center agents that everything will be sorted out and that a paid up ...
Is MTN's version of customer retention keeping them on hold till they drop dead? I have been trying to get my EXPIRED contract converted to prepaid so that i can burn the sim card and have nothing more to do with MTN. 30 minutes on hold after about 6 attempts to get hold of an agent who just keeps ...
I called the african bank call center and some rude chick answered. she was speaking with her friends saying they must check an email. i left that and we went to my account. i was asking about my account and she gave me a shocking attitude. she was shouting at me when i just wanted clarity with my ...
Brought my house 2 years back before i moved in my geyser burst and they replaced the thermostat no even a year thermostat burned again now they have lots of stories, Big Joe was the pluming company that was used to fix the problem but there SERVICES was is bad really, struggling since December ...