I called the call center on the 22 March with regards to a claim I submitted, only to be assured by the consultant who assisted that my money should be paid within that day or latest the next day, to date I have not received from payment and ut's 25 March, 4 days later I call again to enquire about ...
Hi 2nd complaint. Secondary sim card was deactivated and I was told it is not rica'd, this after it has been working for more than a year. On my previous complaint I was told that an e-mail would be sent to me and I can reply if the card is working now. No e-mail card stillcnot working. Albert ...
I would like to take time and compliment Shiraze Ibrahaim on the excellent service received. We send a letter to continue with our medical aid effective 1st March today when I phoned the letter was pending. Shiraze helped me and going the extra mile to activate my medical aid. A BIG THANK YOU TO ...
1st Issue: (27 February) My line was suspended before I went on holidays in december - I paid the account to lift the suspension, then the account was suspended for January and February. I couldn't use my line and I got the full bill for the two months. I settled the account and requested ...
I phoned net florist where the consultant told me i must order online and just phone in with my order number to arrange that my stuff is deliverd today. to my disapointment after i paid and phoned in and i was told that there will be no delivery today? i'll make other plans for the 14th mayby my ...
A month ago someone phoned me, my account that's in arrears. They said that they can put a debit order on my account to take the money. A week later someone phoned me because the debit order didn't go off. They confirmed my banking details & said the information was captured wrong. So he ...