About a month ago I cancelled my internet service with Telkom. Reason being that I could get a better deal with a different internet service provider. A few days later I received a call from their retention department who then offered me a better package that would cost R80 extra to my monthly ...
I seldom actualyl look at my bill, but this month I open mine and find 2 charges for CellC get it, a service I canceled long before the billing run with specific instruction of no cost to me as the service was sold to me under false pretences offering discounts at stores you do not deal with. The ...
Hi, I have not been receiving my my bill for my Connection Card in the post since November. I have asked before but the reply was not satisfactory. I also emailed you via your: Contact Us" page yesterday but thus far there has been not reply. I have no idea what I owe or what my outstanding ...
Come on people - is this the only way I can contact you and actually get a response? Sent an e-mail on 9-Jan and have now been holding on the phone for 10 minutes and nobody answers. Looking for answers on my billing - please contact me urgently regarding this. ...
I have initiated a contract that included BIS with a total of R159 pm for the 9360 which was a promotion that ran in December. I now see a statement @R238, charging me for BIS and other add-ons. This needs to be resolved, I have had nothing but grief since I joined, terrible network, scrambling of ...
I am absolutely disgusted with the service I received from Telkom SA. I had put forward a billing complaint and whilst I was ranting and raving I had the phone put down in my ear by the supervisor. I called back I spoke to another supervisor who was to get back to me after listening to all the ...