Hi I tried contact centre, and the champs were not very helpful My contract is TOP UP R459, But my statement is showing What is the USAGE of R185??? Nov 501.94 Dec 558.31 Jan 459.00 i always see incorrect amounts on statement and ignore them, I hate complaining. would you please rectify this and ...
I have been requesting corrections and accurate information on my bills since August 2013. It takes over an hour's worth of calls to the call centre before anyone even attempts to admit that there's a billing problem. Most recently I requested details as to why my bank account was debited with R 1 ...
Yet again Telkom error. Due to previous errors (on Telkoms side) I was advised (by the useless Nombu Lelo) that the disconnection and debit interest amount of about R200 would not be debited from my account in January as Telkom admitted due to their 3 month billing error. I've also requested ...
I had logged a complaint previously on Hellopeter and was advised that Sidefree would contact me to assist. He called me and advised that Cell C get it will contact me to resolve. They did not contact me, every month I have the same problem at month-end with my billing and my account being ...
MTN Customer Service Ref#108205948 I have just discovered that since Sept'13 my account has been debited by unexplained and unauthorized content charges by a business Smart Tech as follows Sept'13 was R6.00 then Oct"13 R11.00 in November R23.99 all those are so called subscriber content and no ...
My brother took a contract for my mother with Vodacom as she never wanted to change service providers with the number 0825637795. recently in November my mother was in 30 days arrears (line suspended and all) and was charged a return debit fee of R100, and made a payment, however as the acc was ...