I wrote a complaint on hello peter in March 2013. I asked for the broadband service to be cancelled, as it never works. All has been fine for 2 months. I now suddenly start receiving a bill for service I didnt request. Go check my complaint on the 30 March, reconcile the account to reflect ...
In July 2012 we were billed for a cell number / calls that we did not own. This has been confirmed as an error and a credit will be passed onto our account. I have been calling what seems like once a month, but still don't have the credit. Every time I am told it has been escalated and the credit ...
I received a bill for /- R2800 because of data roaming charges, I was told my limit of R1500 is not valid when using data roaming charges. I lodged this complaint on 28th May, I was informed it had been escalated and somebody would contact me back, 29th at 18:00 I received a call from Alfred ...
I made a payment on the 25th of may, up until now your accounts have not picked up that stoporder that was done meaning my phone hasnt been reactivated. We have sent out statement several times to show the stop order and no one has assisted us as yet ...
So eventually after complaining about my overcharged account on Hellopeter I get the itemised billing I asked for, but no help to cap the account, and guess what my charges were? Yes again almost R1400, there is no way I can confirm as a consumer if these charges are justified and Nashua can ...
Did an upgrade (against my better judgement). Migration was activated 17 April. Received anytime minutes, plus Data bundle. After the 24th, I was charged for my calls, and no minutes were used. At the end of the month, received a bill for Calls made, but was also notified that I had minutes that ...