I made a payment on the 09/05/13 of R285.00 towardsmy contract. E-mails and fax sent through faxed reflecting the proof of payment. I even typed on the body of the e-mail in large red font where the payment needs to be allocated to. On the 25/05/13 R385 goes off the bank account and subsequently ...
I still did not get my refund as yet, in fact they debited my account twice on the 14th of June 2013 instead of paying me twice. This is not even my debit order date! I had no proper internet service since mid January 2013 and then no service for over 3 months. It took numerous complains and ...
As per my recent reports I have been trying to deal with your completely incompetent bunch of fools. Ricardo Frank's manager phoned me and at the end of his call promised to get a credit manager to phone me that same afternoon, but its been 4 days and still nothing! PLEASE DO NOT respond to this ...
First there was a R1 debit been debited from my account from december 2012, which for the first month I left the second month it was there and the third until I called them then it was rectified, then came a call from some company wanting to confirm insurance on their behalf, I have sent the ...
I cancelled my policy three months ago. But I have noticed that you've been debiting my account since then. Please stop debiting my account and refund me my money. This is illegal, you can't take my money without my permission. I WANT MY MONEY BACK. ...
After a telephonic confirmation that a 1Gb recurring data bundle has been added to my account 2 months ago, it has come to my attention that the bundle was not added, and thus out-of-bundle data rates have been charged without my knowledge. Clearly, there must be some processes within MTN, as my ...