I ported to 8ta in May 2012, selected Blackberry 9360 on contract 2 @ R208 per month, as advertised in the 8ta brochure. Since Dec '12, I have been charged a device fee (of R140 / R100 - varies). I have made over 20 frustrating calls to the call centre - manager Donovan was to come back to me but ...
Each time I load Data bundles (2G) I they seem to be finished within a very short time. I spend lots of money buying Data bundles for me to be able connect and do my work. One of the days I bought 2G and I spent the about 6hour on the net doing my work. And the following day I did not even have any ...
To whoever cares about customer service i activated my DSTV on the 4th of june and to my knowlege i only have to pay reconnection fee of 50 rand plus subscription till the 30 june. i have a bill of 369 and i need someone to call me with a detailed breadk down how it got to that amount and i dont ...
Cell C billed my account with subscriptions from a Opera Telecomms to whom I have never subscribed to. Opera Telecomms bills Cell C from a Zuma Mobile to whom i have never subscribed to. Upon querying Cell C says they have no responsibility and I have to contact Opera Telecom. Upon querying Opera ...
I sent an email to change debit order dates, a lady got back to and said that they have changed it to the last day of the month, then called in to enquire about getting an additional contract, i was told i would not qualify because im in arrears, how did i go from changing dates to being in ...
I have registered a query on MTN active 2 days ago but have received no response yet. I upgraded my contract 2 months ago. The promotion I took was the MTN anytime 200 which has R200 airtime, 200 SMS and 200MB data @ R399. My 1st months bill ran almost R800 and the 2nd bill is more than R1800!!! It ...