The communication from billing is unacceptable. Constantly disconnect my girlfriend's service when she has fully paid. Charges are also incurred every month for usage not done by her. Today her services have been suspended again because an upgrade fee has been unpaid? Yet when asked to provide ...
Does the bad service EVER end??? After being disconnected without warning, then after numerous calls and emails sending proof of payment i get re-connected only to be disconnected again bec my debit is not showing 13 days after debit and so the fight begins again, it seems only after one complains ...
I requested for my ADSL Data to be cancelled and advised that my ADSL line will be migrated to Afrihost. This call was done on 4/25 and too date I am still being biled for both the data and the line. I received a bill that is now for June?? In addition Afrihost are still unable to transfer the line ...
I returned an iPad unopened to your courier last year and suddenly you are billing for a product I dont have. ...
I recently renewed my contract, i was told that there will be and admin fee of R100 that i would need to pay which is normal across the networks. I paid the admin fee and completed the documentation. When i received my statement i see i have been charged a connection fee that i was not informed ...
I was shocked to see that this month my bill was almost double what it usually is. This month I tried to keep my usage to a minimum as I have been getting crazy charges on my data. It is because of this I hardly use my data anymore and try to stick to wifi. This month I checked my bill to ...