I have just received outstanding Service from my premier banker Mr Brett Ward, who went out of his way to get me an overdraft on my account. And kept me informed every step of the way. Mr Ward's service incarnates perfectly FNB's motto "How can we help you". ...
I applied for a personal loan in the morning through FnB premier, whom I've never seen value from as yet. I did all of that and sent through the docs... I must have called in 8 times today for an update even though this call center lady said she will be calling me back. When i do it via personal ...
I submit this complaint with great disappointment. I have been having personal banker issues for a while now and Friday i called the premier suite and spoke to the manager George. I explained to George all of my issues and concerns. George affirmed and said that a new banker will be assigned to our ...
I purchased airline tickets online and at the time I had sufficient funds available for the transaction, when I authorised the transaction I received an sms advising me that the funds had been reserved. On Wednesday morning I received an email advising me that I had been debited for two amount ...
I wish to settle a Direct Axis loan (a FirstRand Bank Limited company). I have an email from them listing the banking detail. I am an FNB account holder. I have the funds to settle the above loan. Its well within my daily limit. Easy. I need to add the FNB/FRB beneficiary with the relevant account, ...
I'm still waiting for a response on my previous query regarding fees charged for slow lounge suites. I need the fees reversed please. ...