Voyager has owed me miles for a trip to the USA since October 2012. After months of correspondence and having couriered my original documentation to Voyager they finally acknowledged via e-mail that they owe me the miles, but now claim they do not know how to add them to my account! Every time they ...
As newly weds we thought this would be a great investment. We joined flexi club in February 2013. After being incorrectly debited and no response or material for three months, we decided we wanted our membership cancelled. After trying to get hold of our "consultant" and four emails to ...
Wat shud hav been an over nite journey turned into a 2 day nightmare.1st the bus came 2 hours late in the hands of a very rude and bad mannered driver no explainations nor apologies were given to us, 2 hours later the bus got stuck in the middle of nowhere and again no communication was available ...
If you are thinking of becomming a British Airways Executive Club member because of the wonderful offers of free flights and upgrades using your Avios points, then think again. If you want to use all of your Avios points the fees and taxes will amount to more than if you booked a flight without ...
I took out a Nedbank Voyager credit card with the understanding that I would receive a companion ticket if a certain spending threshold was breached. I did spend in excess of this amount in the year and have been trying for 6 months to get the ticket. Both the helpline and requests by email are ...
After booking a flight on the SAA website to Zambia for an employee we read that a yellow fever certificate is mandatory which the employee does not have. So we canceled the flight by phone 15 minutes later. We payed by credit card and SAA keeps 25% for a cancelation fee??? This is plain! The ...