Thinking about my last post on Air Namibia, i think it was unfair to slam the entire Airline due to one persons incompetence towards Customer Service. With all my other experiences with the Airline it truly has been terrific. Winnie down in the Cape Town CBD office is superb. Extremely informative ...
We have been members of Flexiclub since 2007 - We have paid our yearly subscription every year and about two years ago when things started getting tougher financially we tried to sell our shares with no luck. My husband lost his job last year and I advised Flexiclub in October last year that we ...
I've made a booking with Travel start. Booking was made on 12 March 2013 online with credit card and everything was fine. Got the tickets and took my trip. Only now I received emails that they had a technical issue on their side and the payment didn't go through. They hold me responsible and if not ...
I've booked a bus with SA RoadLink on Friday the 10 May 2013. The bus was to depart in Durban at 14:00 and arrive in Johannesburg 20:00 on the 13 May 2013. I was surprise to receive a call from the reservations depart at about 6:00am on the 13 May 2013, informing me that my bus schedule has BEEN ...
I booked a ticket to PE on 7 March which I needed to cancel. I called to do this 10 days prior to the flight and was informed that I would only be refunded just under 50% of the cost. This was not ideal as trying to change the flight to another destination proved to be more of a nightmare! I was ...
At approximately 20:00 on Sunday 12 May 2013, my son and I were on our way home. There was a vehicle ahead of us which crossed the level crossing, we were a few metres behind it about to cross as well. Half-way across the tracks, the booms were being lowered. I didn't see any visual or audible ...