I PHONED SOLANI TODAY TO MAKE A BOOKING FOR OUR HOLIDAY. SHE WS VERY SUFFICIENT AND HELPFULL. SHE PHONED ME BACK WITHIN MINUTES AND ALSO EMAILED MY CONFIRMATION THROUGH AS FAST AS LIGHTNING... SHE REALY DID HELP ME A LOT AND ALSO IN A VERY FRIENDLY MANNER.. THANK YOU SOLANI... KEEP UP THE BRIGHT ...
A month ago I sent our family application forms for our British Passports to Pretoria. About 3 weeks later my husband got a call stating that they needed a document from him. With ongoing emails backwards and forwards from this date and unanswered questions and requests for unnecessary documents! ...
Booked a flight to George from OR Tambo, go through the motions and get to the payment page. Cost for ticket is R2644, the page hangs and kicks me out. Start to book again, but now the prices aren't the same anymore. The final ticket comes out to R3166 now. Is this not a clever way to make extra ...
I hired a car through flight center Killarney and when I arrived in Barcelona the car was not available. The booking was made and they used Holiday aoutos thinking that it is a rental company and it is not, I walk to all the agencies with no car for myself, i had to book and pay a car for the week. ...
My complaint is regarding Mango Airlines and its inability to feel compassion to their customers. 12 May 2013, I was bound for CPT from JHB on an 18h25 flight and due to a series of events I arrived at OR Tambo approx 17h55 by Gautrain. I used Mango once a month last year. When I arrived at the ...
Based on DRVC response, the person who answered, obviously misunderstood my complaint. We did complain to management about the matress and had to remind them many times in the day and 2 days later, the matress was changed but was just as bad as the previous one. We also complained about the ...