Your automated email response says "We aim to answer all *valid* Tourist Class enquiries within the hour (during office hours), sometimes in minutes, but definitely always on the same day, subject to valid information and Email address provided on the booking form". When are your offices ...
My husband, 14 month old son and I were at the bus stop 17:30 one hour prior to departure which should have been 18:30, travelling on the bus from Port Elizabeth to Paarl. Only after 3 other busses, our bus arrived at 19:00. We loaded on our luggage and stood first in the queues ready to go on ...
I have been trying to make a booking since Tuesday. Have completed the booking form twice and have left messages on the African Sun message system. i even posted on Facebook and it was suggested that "I go to the nearest station"! Seriously? The latest message at 3pm was that the call ...
Just wanted to thank Flexi Club for cancelling my contract correctly the first time. I contacted them to inquire how to cancel my contract early last year and they gave me the procedure: Levies up to date, must do a written request to the board before end May etc. I submitted my letter on time but ...
07/2013 I booked a trip to Singapore, KL Bangkok & Dubai for my mother & I with Leshana. After reviewing the hotels offered, I was told that the price was R23297 pps excluding R1900 each for taxes. I paid R5000 deposit pp to secure &was told that I can pay the balance a month before we ...
I had a flight booked from Cape Town to Johannesburg. Upon arrival at the check in counter 45 min before the sceduled departure, I was informed the flight was over booked and that they would accomodate me on a new flight and should arrange this at the sales counter. The sales counter subsequently ...