I booked my daughter to travel to Beaufort West on 21 December on service number gckjd1315 due to depart Paarl at 1415. We received a very late SMS to say that the bus would be late and that we should look out for a Mega Coach. The departure was eventually two hours after the scheduled departure ...
I have been trying to make a booking for our holiday (OUT OF SEASON) for any 2 weeks in Feb, but there is no available resorts in South Coast Natal or North Coast Natal or Garden Route! Our only spesifications is that it should be walking distance from the beach and it must be child friendly! I ...
I took the bus from rocklands to cape town (bus that leaves town centre via rocklands @10am) yesterday morning to attend my 5 year olds casting in town, I got in the bus and stood there with my son and paid for the two of us after realising my change wasn't right, I waited for the bus to be ...
On the 17th of December, I requested a copy of the statement for the 2014 levies due by myself having lost the archive on my PC. From my transaction history, you can confirm that this is always done around the 15th of December. Only on 7 January did I receive a mail from an ILZE in response to my ...
I have been ravelling Intercape and never had problems however this time it was so BAD that I have to bring it to your attention. Booking numbers 0301142105ZT475 (R1169-00) booking number 0301142105LW090 (R1169-00). I paid so much money for convenience and comfort then we travelled from Cape Town ...
After trying for two days to get through to the call centre, each time I called back I was told that I am caller number 11... A company as large as VRS has a limited number of call centre operators... When one is at the office it is ridiculous to hold on for 35 minutes before you can be attended ...