We booked a week accomodation in the morning but went to view the resort on the same day and as it had no private toilets asked to cancel the room. We were told that management was in a meeting and they will refund us the next day. after a month of no payment we egreed to a 50% refund. Two days ...
Kulula airlines supplied feedback / responded quickly and returned my Refund. Thank you ...
On the 1 Jan 2013 flights were booked for my mother Mrs. Reginald and nephew (Flight Ref no: LHRTQP) to fly down to Durban with Mango Airlines. They arrived there 1 hr before the flight and followed the cue to check in at the check-in point. As they reached the check in point they were told by the ...
After booking a flight on Mango and requesting special requirements from a call centre agent, I was disgusted at the customer service I received with the agent blatantly refusing to accommodate my request while dictating lines in Mango's terms and conditions which were not even accurate! I made a ...
On the 16-12-2013 my partner and I were booked to fly from Cape Town to Livingstone, Zambia via Johannesburg - Flight Booking Reference: SA/ZRXIAB. At check in they found her details but could not find mine and we were directed to the SAA ticket counter where I was informed my ticket details were ...
We arrived at Suvarnabhumi International Airport three hours before our designated flight time as required and the check in process ran smoothly. When we arrived at the gates however, we were informed by the staff that the plane had not arrived and was delayed in Kuala Lumpur. There was no official ...