I had the unfortunate task of boarding an Intercape bus on the 20/12/2013 - my ticket was booked a week before for the 21st and was changed for the 20th (I was unable to pay the R51 via EFT so was helped by a colleague to pay via CC to get the ticket changed). The bus booked was for 19:45 I was ...
Thanks to the SAFAIR ruling, I found myself travelling on a BA flight. My partner and I arrived at the counter 2 hrs b4 check in was due to close, and we were rudely informed that the flight was over booked and we no seats were available. When I protested. I was crudely informed that is standard ...
On 27 December 2013 I flew to JNB from PE on British Airways flight BA6242. We were seated in business class and what an absolute pleasure it was to be served by Ashlyn and Jacob. It was probably the best flight experience I ever had on any airline! On the same flight, they had an assisted ...
My partner and I was on the cancelled SA191 flight scheduled to leave Mauritius on the 2nd of January but due to a cyclone, our plane was the ONLY flight canceled that day AND there were empty seats on your other flights This is what I found absolutely absurd about my 25 hour waiting experience: 1) ...
Kindly advice when is the bus that has been stuck from last night will eventually be replaced?? My daughter has been stuck in the middle of nowhere for over 12 hours with no food. What kind of service is this??? What an inconvenience this is turning out to be! ...
I would like to thank Lerato for her fast, efficient and friendly service. Thank you for making my day! You really are an asset to [URL Removed] ...