AfricaComplaints.com » Traveling & Tourism » Complaint / review: Airlink Carco - Baggage allowance not clear SAA vs SA Airlink | #97576

Airlink Carco
Baggage allowance not clear SAA vs SA Airlink

I booked a return flight from johannesburg to pietermaritzburg on SAA Airlink using the SAA website for my friends mother and the baggage allowance t&c's told me i could carry 1 bag that weighs 23kgs only to find out she could only carry 2okg's. the website did not specify how an bag (s)/kg's she could carry. i only learned at the airport that she had to pay the extra 2kg's for her bag which was 22kg's. i am very dissapointed with the level of terms and conditions we get. wh don't they put both the saa and the sa airlink t&c's? it is not clear what you can bring!

Date:

Company: Airlink Carco

Country: South Africa   City: Pitermaritzburg

Category: Traveling & Tourism

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