Kulula doesn't allow name changes nor refunds for some tickets for which you find no evidence and information upon how their cancellation fees work!!!
If u misspell a word and want to change it to the correct details u loose an entire ticket!!!
And situations happen where one person needs to change a ticket name... it is my money and yes we can pay an admin fee..but the mere fact that you can't change it at all and as a result loose your money is not right!!
And some situations are root preventable and in this case we have a funeral and the trip to Cape Town is for a graduation so naturally the family has to split who is going where...
I'll stick to mango... flexible
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