We booked in Margate on the 25th Jan to 27th. I paid 500 for secutiy which was supposed to be paid back when i handed over the keys, to our surprise we were told we would get if the ff friday, isent an sms on Thursday aand i was told they do payments on friday and on Fridaay there was still no money paid by them to my account, - i vccall again on the 8th and a lady i spoke with checked down and said she was told not to refund, she gave a fone to Alfonso and he said i have to wait for them aas much as they waited for me on my arrival date and dropped the fone on my ear! He was very rude and unproffesional! The only thingg i want is my 500 refund it s'going to 3wks now. I left their place in order and didnt aanything
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