AfricaComplaints.com » Traveling & Tourism » Complaint / review: Mango Airlines - Don t use Mango Airlines! | #293355

Mango Airlines
Don't use Mango Airlines!

Upon checking in Linda our very helpful (note the sarcasm) attendant made us out our bags on the conveyor belt. He advised us that we were overweight on our luggage and had to remove our bags and go pay at the guest service desk. We then removed some items and had to place it back on. We were still over weight and had to reload our bags on the belt. We are two small ladies and no help was offered for the moving of bags on and off, on and off. He then have us the wrong amount on the slip and proceeded to be extremely rude when I told him that it is ridiculous to ask us to move these bags so many times. He was completely abrupt and rude and had no sense of customer service. I will NEVER fly Mango again! They might be cheap but they are very rude! If my bags go missing you know why.

Date:

Company: Mango Airlines

Country: South Africa   City: Durban

Category: Traveling & Tourism

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