On 19/11/2013 my mum was booked on on the 7am bus from Midrand Star Stop to Durban. When the bus did not arrive by 7:45 I tried calling their Jhb branch only to find out the number does not exist anymore. I checked their website to find the same number. On calling 1023 they give you the same number that does work so I requested the Durban branch number. On calling the Durban number I was given a new number for Johannesburg. When I finally got through to the Johannesburg branch I was informed there was a 1 hour delay at depot but no one knew why. She was going to call me back to let me know when we could expect the bus but too date I did not receive a call back. In the meantime I called the Pretoria branch only to get someone who sleep like they where still asleep on the phone. She informed me that the bus at 8:05 was only filling diesel in Centurion. This is the bus that was supposed to be in Midrand a 7. I asked to speak to a supervisor and was told that they only come in at 9 so I left my details for a second time and have had no responses yet. So my citizen mum has been waiting for hours in the cold. They don't have the courteous to even let their passengers know there is a dela
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