Subject: Flight KL0952 08/19/2012 5PRK7Z
Date: Wed, 22 Aug 2012 12:34:57 0200
On the 22 Sep 2012 I sent the following email to KLM 22 at [Email Removed]
"The cancellation (at very short notice in the early hours of Sunday
morning) and subsequent re-booking caused us much inconvenience and as
the flight arrived on Monday morning we had to make use of a shuttle
service and not one of our family members as arranged.
Are we able to claim any compensation? "
I had sent emails earlier as replies to their mail but then learnt that I had been sending to a "no reply". I also logged a complaint on the KLM website.
Ihave received no response whatsoever.
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