AfricaComplaints.com » Traveling & Tourism » Complaint / review: Kulula.com - Cannot change flight name | #186080

Kulula.com
Cannot change flight name

I booked a flight on my Galaxy tablet-I entered my name corrected as I generally double check my information before booking. Once the booking was complete there seemed to be a huge error with my name, something obviously went wrong with the system. My name came back mixed up. When I called the call centre to request a name change they refused to change my name and suggested I book another flight. they refused to help me in any other way stating that a name change only consists of 3 characters. I am highly annoyed as this flight cost me R1011, this was not my mistake as I did enter my name correctly. Who would possible mess up their name that badly?

Date:

Company: Kulula.com

Country: South Africa   City: Johannesburgh

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google