AfricaComplaints.com » Traveling & Tourism » Complaint / review: Kulula.com - R15K exp - accom etc paid - flight cancelled | #105976

Kulula.com
R15K exp - accom etc paid - flight cancelled

After paying Kulula - Ref. LXXZZK - in full for our flights, already in March 2013, for the long awaited Top Gear Festival in Durban, the long weak end in June, we also paid the rest - Tickets, accommodation and transport in excess of R15 K in treating ourselves for accommodation and transport, but alas now, 7th of May - KULULA now, via SMS, cancelled the flight - changing to a flight where I - as a professional person, being a doctor cannot hand in a 'sick note' explaining my absence. I have appointments until five. Ten different by ten different people still cannot explain why! you in your face!!!
Worst of all - the SMS states the flight has been cancelled - on telephonic inquiry Kulula states that the flight has not been cancelled!!! confirming the flight MN 517 being on time for the 14th of June.
Do I have to relinquish R15 K because a Gupta wants my seat!!!?
PS! I fly 3-4x pm with Kulula. Suddenly -after almost ten years I suddenly had three cancellation of flights! - current flight excluded. Although an inconvenience business appointments can be rescheduled - sadly so - not Top Gear - SIES KULULA!!!

Date:

Company: Kulula.com

Country: South Africa   City: Lanseria

Category: Traveling & Tourism

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