Good Day The service im receiving from Vodacom is pathetic! Yet again i have received another notification from Vodacom to say that they will be debitting my account. I called the subscriber collections, having to repeat myself yet again. The agent, Tshepi, had me on hold for 5 minutes after making ...
On 18-12-2013, I gave my phone in for the second time because the keypad is constantly giving problems. I got no sms telling me the phone is ready to be collected and my husband followed up until we got the phone back on Jan 20 2014. When I put the phone on I saw no difference in the phone, the ...
I've been waiting almost 4 weeks for my Cellphone upgrade to be delivered. First I'm told it was on backorder. Eventually I called, and was referred through about 6 departments, from a. Accounts, b. New Contracts. C. Cancellations e. New Upgrades f. Customer Satisfaction survey to which I replies 0 ...
I have been calling the call centre at Jabba Connect reporting my broken phone but I don't seem to be getting any help. The last time I received a voicemail telling me to call back to arrange the collection of the phone but when I call back I have to start from scratch explaining what happened to ...
I upgraded my Nashua Mobile contract and received a new iPhone 5s after opening that evening it stop working and gave me a blue screen and kept restarting. I then returned phone to branch where I collected phone as it was still withing the 7 days return policy. I was told that due to phone been ...
EXTREMELY UPSET My Phone was sent in for repairs from the Midrand branch, When the device was finished I received a message that I can come collect the device. While the device was being repaired i moved to Saldanha Bay and thus phoned customer care and requested that my phone be couriered to my ...