I might have opened a can of rotten worms by applying to do business with MTN. I went to MTN in the Pavillion. The store was empty with just about 5 MTN employees inside. I stood there for about 10 minutes and none of them bothers to offer any assistant. I eventually decide to walk up to a counter, ...
I lost my phone on the 2th of january 2014. I looked for it every where but nothing. As a result i called 808 to have it suspended and report it missing. They provided me with a itc ref number and told me to call mtn sp insurance on monday the 6th. I was on the phone for over an hour but never got ...
I have been with web africa on an uncapped account (1MB) for some time. REcently upgraded my line to 2Mb. I then upgraded my web africa uncapped account to 2MB. Low and behold, the best speed out of this account I got was 1.3Mbps... So they told me to get telkom to reset the line, I did. They then ...
I require: My average monthly usage over the last 6 months for: 1. Data Usage 2. Calls Made 3. SMS in order to make an informed decision with regards to my future upgrade MTN call centre agents are not able to supply me with this information, nor is it available on the system reports that I tried ...
Autopage sent me a notification of high usage, I promptly stopped the sim and asked for an investigation. I checked all settings, mobile data is off as usual. The phone only uses data when in wifi range. Autopage claims I used 600 Meg data for the month so far. The phones counters shows 284.89 MB ...
RECEIVED PURCHASED A CONTACT AT VODACOM. NATASHA LE ROUX HANDLED THE CONTRACT. NOVEMBER 2013 SHE WAS SUPPOSE TO TRANSFER MY SIM AND TELEPHONE NUMBER FROM ANOTHER CELLPHONE COMPANY. SHE SEND ME A NEW NUMBER AND SIM AND CHARGED ME FOR THAT CONTRACT AND HAD THE MONEY DEDUCTED OF MY BANKING ACCOUNT. I ...