I applied for a contract online on the 28 December 2013 which seemed simple enough and received confirmation that I should be receiving my device within 5 working days and would be provided feedback regarding eligibility. I received a call from the call centre a week later and requested a call back ...
I ordered a mobile device and sim card from Afrihost in the beginning from January, by the 11th of January, they had received all relavent payments. The consultant that i spoke to promised me that because i was in the Johannesburg area, it would take no longer that 3 days for the device to be ...
They ignore their customers and about their Nightsurfer. They continue to deduct bandwidth from Anytime data even when I reboot my computer after Midnight. They totally ignore any attempt to communicate with them and I get a different "CONSULTANT" every time and they ask me to start all ...
When upgrading my phone in 2012 I was told that the phone comes with a 2 year warrenty. Within the first year I had to replace the battery at my own cost as the phone was restarting all the time. After the first year, the fully charged battery would after 1 call or with in an hour be empty. I took ...
My father had to upgrade his contract, and we went all the way to the midrand branch so we can complain about the bad service we have been getting, and we couldnt stomache the thought of going to the wonderboom branch, since we have never had great service there. After complaining we were assured ...
Applied for a WIFI contract on Monday. Received a sms saying that my contract was approved and that I should wait for a call from the dealer. Tues came and went and by Wed I went back to the dealer. Their answer was that they had contacted "head office " and the special in the catalogue ...