I wanted to upgrade my ADSL ISP speed from 2mb gold account to 4mb everyday uncapped, which means it is also a downgrade since the gold account has highly desirable benefits. The 4mb gold accounts were already greatly discounted but were unfortunately still to pricey so I had to opt for the 4mb ...
My account should be up to date since I pay it on time every month, but it currently shows an outstanding balance of R1840.91. This is an unfair charge and I refuse to pay it. I have proof that these charges on my account could not have been made by me. I made a complaint already on hellopeter ...
I have been to vodacom shop in alberton city, phoned customer care but everyone say do a sim swop when i ask why if the card is still able to send and recieve sms'e, the thing is when i swithch on phone it will only for a minute have the service provider VODACOM and then no signal, when i use the ...
I received my sim card delivery from Autopage 27 November. I phoned the very same day to activate my sim card. I was informed by the consultant I don't have a cell number yet, I will only have one, once the sim has been activated. Trying to use the card on 2nd Desember, the card was still not ...
Did a contract transfer (sim swop) and upgrade this afternoon. Asked the consultant to not turn my BIS off until my new sim starts working, he asked me to inform him when this happens so that he can deactivate my BIS. I then later received ( -3pm) my internet bundle (150mb) which has since been ...
I attempted to cancel my contract in October, it was not done. I called again in November and it was cancelled only after i received my new airtime. Today 2nd December, i have been cut off twice with the call centre. I have had to deal with rude call centre consultants who dont know who to put me ...