1. I have received my latest invoice from MTN and I have been billed R1328.06 for data which I did not use. I have an Iphone 5 and have my APN set to Afrihost as I am using them as provider for my cellular data. I have reported this to the MTN service centre in Brooklyn but I have not received any ...
Unfortunately my complaint was registered and I was not able to post a compliment as only one report will be accepted in a 5 day period. I want to say thank you to Danell Govender who with great patience and true customer service listened to my complaint and then ensured that the right person ...
I sent Mtn a complaint on the 18/11/13 and had no response to date, this shows the disgusting quality service they are providing to customers. Complaints will be sent to every consumer governing body till this contract is cancelled. To pay for services we dont receive should be considered! Regards ...
I applied for a 2GB month-to-month contract, the application was VERY quick. The day after I applied, I found better from another service provider (they were not charging a delivery fee). I then sent an email to MWEB to cancel my application, the above mentioned person forwarded my email to another ...
My fixed line went down on Sat 16/11 - I logged the fault online (ref 217CWK161113) and a Technician was around within hours - awesome! Couldn't fix it though and said he'd be back - Sun 17/11 the line is perfect; we are all happy. Mon 18/11 the Technician phones and admits he did nothing to fix it ...
How pathetic they can be, refusing to cancel my debit order beacuse i still ow them... a BIG, BIG company like MTN ripping people of their hard earned cash like this??? After incompetent consultant all tell you different excuses. Yes my acount was suspendedi have however settled the arearrs amount ...