I was contacted by Virgin Mobile two weeks ago going on third week. I took out a contract with them telephonically, an samsung s4 mini. i received my phone last week but i am still not connected and i am till not ported over to virgin mobile. i feel i can rather send this phone back because i cant ...
At 12:40 this morning (01/12/2013) I had purchased and extra R50 airtime above the R100 worth of airtime I had with the intention of purchasing MTN's 1 day bolt uncapped data bolt. At 12:50 I received text message from MTN stating that the bolt has successfully been activated. This how ever was not ...
I signed up for a R149 Top Up package 4 years ago with Virgin mobile, at the end of the current contract term being 31 October 2013, I had given the correct notice as per contract during the month of September that I was not going to renew my contract and that they must put my phone number to ...
MTN recently upgraded their website and I was so excited about it cause it showed me the data and airtime that i have on my contract phones. When I tried updating my details it asked me to enter a South African ID Number, I don't have a South African ID number. Has MTN forgotten that they also have ...
I have a contract that is almost 2 years old. There is a tablet on the contract and I have a internet promo of R 199 pm for 10 gig. I requested information from the service desk and Lambert Makova (LM) replied that I need to go to the front office. I requested this information from the service desk ...
Ref: 3280078 (my account was double debitted despite the fact that I had made a manual payment and faxed through the proof.) It was apparently processed on the 14th Nov and would take 3 - 5 working days. Today is the 28th and I still have not received it. They will debit my account again tomorrow ...