This is my second complaint re Cell C. A consultant contacted me after I posted the Complaint. She asked me a few relevant questions and said 'she would get back to me'. More than a week later? Nothing! And I am still paying for something I don't have. I have reached the end of my tethers. Where to ...
Please escalate pickup on wrong item delivered as advised I will be away on holiday, as discussed 3 December. Contract must be cancelled and reverted back to original status as arranged with yourselves. I cannot get through as lines are dropped. Please advise before hand so I can be available for ...
After breaking my phone Nashua has now replaced it. A special thank you to Marinus Badenhorst who addressed the issue and kept me in the loop. The rest of Nashua mobile should take a page out of his book on customer care. ...
I paid Telkom the R180 for the month, R1500 for my internet through an ISP and now for all of the countless calls I have to make to Telkom FROM MY CELLPHONE trying to chase them. I haven't had internet/any service since 28 November 2013. This is now the ELEVENTH (11) day that I have been without a ...
Last week Friday I was supposed to get my ADSL and telephone line installed. The installer arrives and within 1 minute tells me he can not get the telephone line to the house and that I need to get an electrician to set it all up for him with a pull wire etc (to make his life easier) and he quickly ...
I wont write too much becaise I can see Telkom dont bother answering complaints or return calls from tehir call centre. In short I ordered a 2MB Uncapped Telkom ADSL line and it has been nothing short of an absolute nightmare. The call centre in Springs is probably the worst call centre operation ...