Its so frustrating when you call a centre for help because you dont know what to do and you a routed to an uninterested agent! I called vodacom for help! and what do i get? i get put throught to Phumi Tshabala!!! the lady listens to my whole story and then says please wait and cuts the call where ...
I WOULD LIKE TO KNOW BY OTHER PEOPLE IF ANYONE ELSE HAD THE SAME PROBLEM OR HAVE THE SAME PROBLEM AS I HAVE WITH MTN PLEASE??? AFTER 18 MONTHS OF A LOYAL CUSTOMER AND HAD NO PROBLEMS WITH MTN, I WENT AND TOOK OUT ANOTHER CONTRACT PHONE WITH MTN. THE CONTRACT WAS FOR R 400.00 PM. AFTER RECEIVING MY ...
Sometime ago last year around September, I complained about the that happened on my Mtn account for the contract fone. Someone opened an account under my name in January 2013 and took a laptop and a data card. I reported the incident to you and Veronica Smith from Mtn responded back by saying I ...
After making numerous calls to MTN Networks Dept since last year, uptill today nobody can ever call back and give feedback as to what's happening with the instalation of an antenna. The device was to be fitted last year and yet nothing has been done. Last Friday the 24/01/14 and was promised to get ...
I really cannot understand how a big company like MTN can offer the most useless and pathetic service I have ever encountered, The till staff at our major retailers have more friendly and helpful staff than MTN. I was unfortunate enough to have upgraded my contract with MTN in the last two weeks of ...
I handed my IPhone 5 into cellc VA Waterfront on 18 December 2013 and they still have not repaired or replaced it... I keep getting false promises from the Cell C repairs department... We pay for a business contract and I find it absolutely ridiculous that it can take this long (6 weeks and ...