I have been having problems with my 3G card and ADSL line with Afrihost which has made me extremely frustrated with their service. Being an Afrihost customer I find this appalling. 1. My lines are not working and I never get feedback on support tickets opened with Afrihost, which require me to ...
I ordered and payed for a new ADSL line on the 19th Dec 2013, on the 3rd of Jan 2014 i received an sms to notify me that the line will be installed on the 6th Jan 2014. To date the line hasn't been installed, i haven't seen or heard from Telkom. I've been calling the 10210 number every week since ...
I handed my Samsung S4 phone in at Vodaworld on the 13/01/2013 for repair after the phone went dead. I did not receive one sms to notify me on the status of the phone and had to call in every day to check up. I received the phone back on the 20 January 2013 at 09:30 the morning. I immediately ...
My Telkom ADSL line had been unstable and would go off/on intermittently. I booked a call for this on the 19 Dec 2013 1117CRK191213. I got an sms saying a technician will attend but no one came and on the 11 Jan 2013 the call was closed saying my line was restored. Which was NOT true as my line was ...
For the past two weeks i've been inquiring the progress of the fault on my phone, without success. i keep on getting a "there is a problem in your area and backlog" response (whatever that means because no one clarifies). What i want to know is 1. What is the turnaround time for faults? ...
I am not happy with the status that vodacom has recorded on my ITC report. For December they recorded 30 days outstanding of which December I paid them their money in full but right now when I check my report they recorded that January is 30 days outstanding of which I don't understand because my ...