I applied for an ADSL connection for our business on 8 Jan 2014. Order #: 92016593A on Business account 43607508. The Telkom technician arrived within the second week. He pulled a cable from the pole to our office and informed us that he needs to hand over to the cable joining division. It is now ...
When I took out a line from Telkom they told me that there will be an installation fee, which I agreed to. Although it took Telkom 1 and a half months to do the installation because every time they sent a technition they were to lazy to run the cable from the Telkom box to my bushiness premises. ...
I reported my faulty line 4 weeks ago, reporting it 4 times after that and still nothing. They contact me to make appointments but never pitched up ...
After a week of waiting I finally got a call to respond to my query of being over billed (case number 4012001917). A very arrogant Mr Nslongo from Cell C confirmed that I was not charged at the 15c a MB rate. He said I had to register for this service by having a bundle on the phone. After ...
I upgraded the cell on 24/01/14 @bankcity branch assisted by Afrika who did not notify me of the sim swop and new micro sim, figured it out when i got home, went to Northgate on 25/01/14 assisted by Puleng who did a sim swop for me & was charged r136.80, she was busy on the phone with her ...
My contract was expiring on 20 December 2013, so on 2 November 2013, I duly wrote a letter cancelling the contract. I was then told that I did not need the letter, by some character called Katleho in their call centre, and that the account would automatically be cancelled on 20 December. Now there ...