I am not happy with the service I have recently received from Vodacom; to tell the truth I can not even call it service because it hasn't been. I have booked my phone in for repairs more than three weeks ago and have not received any update as to the progress of my service or what the problem is on ...
I live in Queenswood, Pretoria and work in Sandton, Johannesburg. I have an Iphone 5C and my reception is terrible in both these places. I have gone to the Sandton City branch about five times, but they say I must just accept it. Launching a compliant on their website doesn't work either, because ...
My internet has been off for 5 days and I cannot get hold of Telkom after trying for 5 days! Can someone please sort this out. ...
I bought a phone (Nokia Lumia 920) on contract with MTN at their Melrose Arch branch and upon qualifying and receiving the handset, the consultant asked me if I wanted to have it insured to which I replied 'yes, I would like to have it insured'. The consultant proceeded to tell me that he will ...
My bank account was debited with R301.87, the reference was I3847942 019225564 VODACOM SP on 10 January 2014. Then Vodacom put another debit through on my account 16 January 2014 for the amount of R491.87 reference I3847942 0192443450 VODACOM SP. I called Vodacom 10 January 2014, I did what they ...
Tower number 14451 / 14452 is again off-line. Please refer to Incident # 6868429. This incident should NOT be closed and is not resolved at all. This tower is more off-line than on-line. Can you perhaps tell me when Telkom Mobile expects tower 14451 / 14452 to be working again? Please escalate this ...