Telkom line down n adsl is down for 5 days now, no answer at their help line, costing lots of money on cell phone calls to reach them! Please sort this out soon ref num 933CRK230114 ...
I have had no Telkom phone or ADSL line since Wednesday 8th January. That is almost 2 weeks now that I am paying for a service and have not received it. I reported the fault via sms on thurs 9th and fri 10th with no result. On Monday 13th I spend over an hour on hold on their helpline which is only ...
Our Telkom line has been out of order since 18/01/2014, I reported the fault on 19/01/2014 (FAULT REF: 134CRK190114). On 20/01/2014, we had a dial tone but still no ADSL and all the calls coming through to us were from people dialing a different number, not ours. Monday evening and the dial tone ...
I applied for voice line and ADSL and was assured it would take approximately 10 working days. On Monday 20 Jan 2014 they called and advised that the installation would be done by the latest the end of that week (by Friday 24 Jan). Still waiting for that call to come over and do the installation!! ...
I have been without my phone since 09-01-2013 is this the type of service vodacom offers there contract subcribers? I was told the maximum maybe a week or 2 because its a new phone i might get another new phone blackberry Q10 but nothing yet i cant go on the internet with my current phone because ...
I have two bits of business to do with Telkom. I need to transfer my line to a new address and I need to report a DSL fault so that my tenant doesn't have to deal with incredibly poor internet speeds when they move in next week. As it stands, I'm now closing on 30mins on hold at Telkoms unspeakable ...