I have been trying to get a response via landline, mobile and email for the past 4 days. I have a billing query that I dispute. The account is completely wrong and does not reflect my calls or data usage! I am of the opinion that MTN is disrespectful to me since I delayed a payment. How can a ...
My mother helped me take out a contract with Vodacom on the 6th November 2013. A Top up 200, which is suppose to be R199 per month. I got a Nokia Lumia, purchased my own sim card in order not to pay for the sim fees they ask a ridiculous amount for. My mother offered to pay this contract for me. I ...
Still no improvement from MTN . BIG follow ups (please fill this and that in) and the signal is still terrible. Almost 3 years now. Many phone calls and emails. MTN don't care, just keep paying your contract. IF YOU CANT FIX THE SIGNAL, JUST TELL ME AND I WILL GO TO A CELL COMPANY THAT OFFERS ...
I'm a Cell C- pre-paid subscriber. Since 14 January 2014 I've been unable to make calls or send and SMS. When trying to call a Cell C pre-recoded message informs me that: "It's been a while since you used Cell C, so your service has become dormant. Any remaining airtime has been stored for ...
Earlier this year on the website Nashua advertised a package. I went to the store in Clearwater Mall with the intent to purchase the package. I was asked to take it up with customer services as that is not a package they could honour. I did so and after some emails and proof of the marketed product ...
I had just spoken to the most arrogant call center agent for MTN. My account billing went up from 399 to 2900. I queried the amount with two call center agent each of them give me different answers. Guess what they both worked in the accounts department as call center agents why am not surprised. ...