#I took contract with mtn and agreement was that they will deduct the money monthly from my account not me paying money direct to their account. # 6 months before my contract end, MTN decided to stop deducting money from account, without my knowledge and for what reason I don't know. #I lost my ...
How can a telephone company openly say their shops have no contact numbers!!! I need a modem and the first Telkom Direct shop has not had stock on two occasions. No offer to get one in or keep one aside for me. No I must drive to all other branches to see whether one of them perhaps has a modem. I ...
I'm very very angry with the level of service offered by Vodacoms Contact Centre for Business Upgrades!! I upgraded my contract telephonically on 31/12/2013 as I thought this would be more convenient due to delivery. Ram then delivered my phone without informing me and then updated their records ...
I went to Vodacom Grove mall in the beginning of Jan for my upgrade, I requested an HTC One. The sales person told me it would be three working days (From the Tuesday 7 Jan) and he will order the phone immediately. On the Friday when I got there the phone was never ordered. A different sales person ...
CAN SOME ONE PLEASE PHONE ME IN REGARDS TO MY WIFE'S ACCOUNT, YOUR CUSTOMER CARE IS PATHETIC - I HAVE SEND 20 EMAILS AND NO ONE GETS BACK TO ME. WHAT THE IS GOING ON, YOU SAID THE MONEY WOULD BE BACK IN OUR ACCOUNTS 7-14 DAYS. WELL ITS 14 DAYS NOW AND NNNOOOOTHING.I AM SERIOUSLY GOING TO THE ...
Last week, after 3 weeks of putting in online applications for an upgrade on a specific phone, I finally get a call from an agent named Amanda, who constantly got my account and personal info incorrect on the call. Because she had called me at an inconvenient time, I politely and patiently asked ...