So as per my previous complaint, I've been without a phone now for 3 weeks tomorrow. Last week Friday I was told my phone would be replaced on Monday. I have phoned Daniel on Monday, no phone, Tuesday I was promised the courier would be there later, phoned later, still no phone. It is now Thursday, ...
When cancelling my MTN contract I was asked to please consider upgrading as MTN will give me a substantial credit for being a client since 1997. After thinking this threw I decided to upgrade only to be told that I cannot upgrade without a green bar coded ID. I phoned in and explained my dilemma ...
I upgraded my contract on 29/12/2013 effective 01/01/2014. On 07/01/2014 on consulting with customer care I discovered that the contract was not upgraded. I contacted the consultant who said that he had forgotten to upgrade the contract. It was eventually upgraded on the 08/01/2014. I have been ...
I was the victim of a simm swop by someone pretending to be from cell c. This enabled to money by EFT from my bank account, using the security code send to your cell number. Directly after the phone conversation with the simm swop, I phoned Cell C call centre and relayed to them what happened - ...
I am currently extremely angry and disappointed with the poor, substandard and shoddy service (if any) I have received from Vodacom over the past 2 weeks. I ordered an S4 Mini on 082 178 4400 on 16 Jan with Thato.By the end of the call (41 minutes later) my contract was approved & I was waiting ...
Have been trying to call Telkom to do an outdoor transfer for almost a week now, their call centre 10210, is literally useless, on the various 5 times that i have call have had to hold for close to an hour with no one answering the fone. And this call centre only works during business hours, going ...