HI please note I have been calling Vodacom call centre 111 and 155 since Monday and I have held on twice for at least an hour and no one is answering I try at least every hour to call but no luck. I bought a 1gig for my Samsung S4 and Vodacom only loaded 390MB . im now on out of bundle and its ...
Daily between 10 -15 calls if mine I have to call back due to bad line or cell c just dropping my call this even happens to landlines best of all this even happened 3 times with cell c customer call centres. Cell c is committing day light. This is extremely frustrating I stay and work in a are with ...
On the 28th Nov 2013 vodacom blocked my line and when i called them, no one could give an proper answer on why my line was blocked. I had to call them 3 times for me to get assist and information about why my line was block. They told me it was going to open on the new month, came the new month ...
I have a contract with Vodacom which started last year January. My mobile phone nokia Lumia gave me problems of switching on and off. I took it in for repairs three times and no one has solved the problem. The only thing they want is me spending money. i was informed to buy a battery which cost ...
I phoned 808 regarding a billing query after I was mislead by an agent who told me that nothing is due on my account. The complaint gave rise when I got an sms from MTN notifying that my account is not up to date and needs to be paid, firstly I phoned MTN on 03/01/14 and spoke to an agent, Thabo ...
I received a call for an upgrade on 2 numbers on Friday, yet I gave instructions to cancel these contracts in June 2012 and September 2013. When I had to speak to the cancellations department, the first guy told me that there is nothing that he can do and after heavy debates he slammed the phone ...