Since the 28 Jan 2014 our phones have been down, we have called 5 agents already and all they say is there is a problem but they don't know what it is... The technicians they say are working on the problem - but you never receive feedback you have to call them and wait up to 15 min before someone ...
I had 3 different lines through vodacom with a monthly bill or around R1500. During the month of December 2012 my debit order did not go through due to insufficient funds in my bank account. I had advised Vodacom to double debit during the month of January 2013 however they debited me 3 times ...
Went on Monday to MTN near Wonderpark spar in Middelburg and the assistant there gave us great service helping my husband with sim-swap. Thanks David for great service and overall assistance. No hassles! Number for MTN shop there 013 243 2153. ...
I upgraded my Cell C contract the 24 July 2013, I've had problems with my phone within the first week. I cannot get to Cell C, cause I work on a building site and by the time I get home they closed already. I've been to Cell C four times after that. Every time I get told to book my phone in, but ...
In response to my HelloPeter complaint of the 22 January 2014, Vodacom decided to cancel my current contract without even discussing or informing me of the decision. I didn't want the contract to be cancelled. I wanted a refund of R658 on the contract which was not cancelled for the 2 months of ...
Over two weeks ago the Vodacom app and widget stopped working. After reporting it directly to the app developers, I received a reply asking me to report it to Vodacom's customer care, which I did on the 20th January. I received a mail from Zaheer to say that I could expect a response within 24 ...