It has become normal to expect to wait 20 minutes when calling Telkom. Telkom please do something about this, I know you say all consultants are currently busy but don't you think you need to do something about that too? ...
I am strugeling to get any support from MTN Direct wrt a replacement phone following a successful warranty claim. I am being shovelled from department to department without any direction. First there was no stock, on Monday this week I called and there was stock but only one individual in MTN is ...
I recently upgraded my phone, i called the Vodacom upgrades center on the 27/11/13 and spoke to the agent about an upgrade. I asked about an upgrade and was told i could get the phone for free and the contract was R635 (or somewhere around there) a month. I asked for confirmation that the phone was ...
In March 2013, i went to telkom to request them to shift a pole that is in my yard; as it is obstructing where i want to construct. A lady named Amanda Bester working there at Wayleave Management requested ne to forward her an email explaning my request. I did, i also sent follow up emails, and ...
Ongoing Vodacom problem: 1- My phone was giving ongoing problems with the battery. I had to charge up to 6 times a day. I contacted Vodacom in June and was told to take the handset in to have it checked. I struggled to get a standby phone and to back up my phone before I was able to get to Vodacom ...
Hoe kan mens deur jou ore betaal aan n kontrak en waneer jou telefoon wat kastig onder waarborg is vir 2jaar iets oorkom, vertel word ons moet dit weg stuur? 7 tot 21 werksdae? Dis nadat ek met my foon 3keur daar was! Elke keer is dit of my memorycard of my back-up wat dit kastig veroorsaak! Dis ...