First of all I upgraded from a 1mb line to a 2mb PREMIUM line led to believe that I would then not be abled to be throttled for high usage... turns out after 2 days of use i was throttled! Then in January I asked for the line to be downgraded back to my 1mb line as I was not happy with of the 2mb ...
On 09 October 2013, I applied for contract phone at Cell C. I was told that if my application was to be successful I would receive the phone within 7 days. Two weeks went by I didn't received the phone, so I approached another services provider and I got a phone. On 28 October 2013 the phone was ...
My contract is a telkom mix account with a blackberry. My contract reached end of term in December. In november i went in to the richards bay office to give them notice that i will no longer continue with the contract. I filled in a form and they said it will be canceled when it reaches end of term ...
It is 11:24 now. Yesterday I received an sms from telkom informing me that a technician will be coming to my house today to install my new adsl line - stating that it is a full day appointment. NO ONE has bothered to contact me with a time. On phoning telkom I spoke to a lady by the name of ...
In 2013 we as a Corporate National Company made the biggest mistake by signing up with Neotel. Since then we have only received bad service to NO service at all. After complaining and sending emails numerous times to Neotel employees about our network problem, we still haven't received a solution ...
Around the middle of January I got around to upgrading my phone contract with Vodacom. I went to the shop in Circle Center in Somerset West. The service there happens at a snails pace without fail. If there is even one other customer, one usually waits 20-30 minutes to be assisted. But I persevered ...