We reported our internet line is not working as it should on Tuesday. I am paying for a 4MB line, and we not even getting 0.50MB on the speed. It has been like this for a while. Everytime we phone, they do something on their side, it works fine for a few hours and we back at square 1. When I phone ...
Please explain why I should be penalized if I CHOOSE to do my upgrade within a store, as your call centre agents are as knowledgeable of your products as peach pips? Does delivery and a call centre agent not cost anything @ Vodacom? Or am I carrying the cost of a convenience for others as with ...
I've complained about my phone however i have still not received any assistance from Autopage. I have reported my faulty S4 to them and i was told that the phone would be collected within two to seven days however this was never done. I'm tired of calling the Mafikeng branch because all they tell ...
Last year I took a contract out with Autopage in Ballito. The phone that I took was a blackberry 9320. The handset gave me problems from the first week of the contract whereby the phone shutsdown and reboots every 10minutes. I was unable to return the phone within the first week due to transport ...
My names on the invoice were along along correct but suddenly someone at vodacom decided to log into the system and alter my details without my consent. Bills were sent to me with my names altered and I took the matter with vodacom since 2013 but to no avail. This affected me badly because I was ...
My telephone line was dislodged on 129 January at the pole in the back of my stand. I contacted the Call center on 20 January and explained that I would need to be phoned as I would not be there to let them in. On the 29 January a technician phoned me at work and said 'I am at your gate'! I asked ...