I renewed my agreement with them and noticed two months ago that the are charging me fees that only takes effect with the new agreement. I then queried this with them and two months later the matter is still not resolved, I sent them 24 statements going back to the last renewal of my account. They ...
Shocking and disgusting service at your Richards Bay branch. My 83 year old mother stood around in the shop for over 2 hours just to purchase a memory card. Staff shouting at each other across the customers. The "LADY" that eventually "helped" my mom actually went and fetched ...
My phone was recently. Luckily I ordered a new contract phone 2 weeks earlier. The phone was meant to arrive but had not. I contacted Vodacom to track delivery. They referred me to RAM. RAM said that phone was returned to Vodacom Midrand. I asked if I can collect phone at Vodacom. Both RAM and ...
I have a 2 gig data contract - Cell C which I pay R120 a month. A month ago I noticed I could send a sms that showed I could buy data bundles. There were a few options eg. 500mb for R75. I bought 300mb for R45. Then bought 500mb for R75. Each time receiving a confirmation. Imagine my horror when ...
My vodacom experience has been shocking. I have has my account upgraded when requesting a NEW contract, they have sent and unlocked my login details to a stranger, I have been given the incorrect info for making a data purchase and lastly vodacom is constantly dropping calls. my goods have still ...
Hi, In September 2013 Elite Mobile phoned me, lady on the phone explained to me that everything works 100% & I don't have to worry as the contract I am taking has everything I need. So I took the contract & new phone. I got my new phone & everything didn't work as she promised & my ...