I was so shocked to receive an sms today saying that my account will be debited on the 15th, When I was applying for the contract I did indicate that debit order need to go off on the 25th and not the 15th as today I am told. I didn't even receive the statement to see how much i am owing. Telkom ...
I AM ABSOLUTELY LIVID!!! I HAVE BEEN WITH 8TA FOR A YEAR AND HAVE BEEN VERY HAPPY UNTIL I LOST MY PHONE AND NEEDED A SIM SWAP, WHAT A NIGHTMARE. SUCH INCOMPETENCE AND LACK OF PRODUCT KNOWLEDGE BY THE CALL CENTRE STAFF WHO KEPT GIVING ME DIFFERENT REASONS FOR MY INACTIVE NUMBER AND RUBBISH SERVICE ...
Have a contract with Vodacom whereby I am paying an additional R22.00 in order to have my itemised billing sent with my monthly invoice. Since last week I have been trying to obtain my itemised billing as I did not receive last months. Sent from pillar to post where I was promised said document. ...
My telephone line has been operation for just over two weeks and ADSL just under a week and yet both my ADSL and telephone service have gone AWOL leaving me frustrated as I am in the middle of a testing for a service (8 days). I have lost 3 days now. When people call, the phone rings and voicemail ...
This will be my 3rd complaint about MTN insurance.i have after a month still not been able to get hold of the useless bunch at MTN insure. After MTN replied to my prvious complaints absolutely nothing came from it. Why cant someone call me? Imam sick and tired of holding everyday for more than 10 ...
After 5 calls, one being dropped, the other one giving all the information and then being transferred and holding on for 17min, then phoning again holding on for another 15 min and staff clearly not interested just putting you through to hold on again. SURELY THERE MUST BE AN EASIER WAY TO CANCEL A ...